Shipping Policy

Effective Date: June 25, 2026

At Kitchora Living, we aim to provide a smooth and reliable shipping experience for customers shopping on kitchoraliving.com.

Shipping Destinations

We currently ship to:

  • United States
  • Canada
  • Australia
  • Europe (select countries/regions)

Available shipping destinations will be shown at checkout. If your country or region is unavailable, please contact us at info@kitchoraliving.com.

Order Processing Time

Orders are typically processed within 1–3 business days after payment is successfully received.

Please note that orders are not processed or shipped on weekends or public holidays. Processing times may be slightly extended during promotions, holidays, or periods of high order volume.

Estimated Delivery Times

We primarily use DHL and other trusted logistics partners to fulfill orders.

After your order has been processed and shipped, estimated delivery times are:

  • United States: 2–5 business days
  • Canada: 3–7 business days
  • Australia: 5–10 business days
  • Europe: 4–8 business days

Please note that these delivery times are estimates only and are not guaranteed. Actual transit times may vary depending on the shipping destination, customs clearance, weather conditions, carrier operations, and other factors beyond our control.

Shipping Fees

Shipping charges are calculated at checkout based on the destination, order value, package size, and shipping method selected.

  • Free U.S. shipping is available on orders over $150.
  • Free international shipping is available on orders over $260.

You will be able to review all shipping charges before completing your purchase.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with tracking details, if available.

Please allow a short period for tracking updates to appear after the shipment has been handed over to the carrier.

Customs, Duties, and Taxes

For international orders, customs duties, import taxes, VAT, or similar destination-country fees may apply.

These charges, if applicable, are the responsibility of the customer unless otherwise stated at checkout.

Delays

While we do our best to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • customs inspections or customs clearance delays
  • weather disruptions
  • carrier delays
  • remote delivery locations
  • inaccurate or incomplete shipping information provided by the customer

We appreciate your understanding in these cases.

Incorrect Address / Failed Delivery

Please make sure your shipping address is complete and accurate before placing your order.

If a package is returned to us due to an incorrect address, failed delivery attempts, refusal of delivery, or an unclaimed parcel, the customer may be responsible for any reshipping fees.

Lost, Stolen, or Damaged Packages

If your package is lost, damaged in transit, or there is a delivery issue, please contact us at info@kitchoraliving.com as soon as possible.

We will work with the carrier to investigate the issue and assist you as much as possible.

Contact Us

If you have any questions about shipping, tracking, or delivery, please contact us:

Kitchora Living
Website: kitchoraliving.com

Email: info@kitchoraliving.com

Phone: +1 (662) 491 5829

Customer Service Hours: Monday to Friday 9:00AM-5:00PM CT

Address: 7079 Will Robbins Hwy, Nettleton, MS 38858 USA